Fill in your order info., and "view the online self-service guide". Click “Track this Order”, then you’ll be directed to CHECK the 90 Days Return Policy.
Select the "Reason" and CHECK the 90 Days Return Policy, then click "Cancel/Return This Order" you will be directed to preview and confirm your request.
Preview and confirm you want to cancel/return the order or not by clicking YES or NO. If NO, your order will continue to production and shipment as it is. If YES, your order will be suspended for cancelation or return, and you'll be directed to fill in a request form.
Fill in the request form with your detailed request, then "Submit". Our Support Team will reply to you within 24 hours.